FAQ


    You can download the archive with an extension from your personal account on this site. After successful payment go to 'Account -> Downloads' choose and download extension version for your OpenCart store version.





    If you just installed a new OpenCart module and you’re getting Permission Denied error, it means that your User Group does not have rights to view or edit the module. What you need to do is go to  'Admin Menu -> System -> Users -> User Groups' page, select your user group from the list and hit Edit button. Then select your module both in Access Permission box and in Modify Permission box. Click Save button.


Please go to administrator menu "System > Settings > Default Store > Edit > FTP tab" and check your FTP credentials. Most likely you entered the wrong login or password. More info >

Please go to administrator menu "System > Settings > Default Store > Edit > FTP tab" and check your FTP credentials. Most likely you entered the wrong FTP Host. More info >

You need to check the FTP Root option in your FTP credentials (go to administrator menu "System > Settings > Default Store > Edit > FTP tab") . If this option is incorrect the extension was installed to the wrong directory. More info >

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